Effective Date: October 14, 2025
1.INTRODUCTION
Thank you for using DEQU's products and services. These Terms of Service (“Terms”, “this Agreement”) set forth the rights and obligations between you and DEQU PTE. LTD., its affiliates and subsidiaries (individually and collectively, “DEQU”, “us” or “our”).
The Terms is a legally binding contract between you and us regarding your use of the Services. To protect your rights, we strongly advise you to pay special attention to the provisions highlighted in bold within this Agreement, as they may involve key matters such as your material rights, the limitation or exclusion of our liability, dispute resolution methods, and other critical content.
By registering or applying for an account, downloading the DEQU game software, using the DEQU game services (including but not limited to updates, upgrades and patches), browsing our website, accessing or using various online operation services or update and maintenance services, and accessing any products and/or services provided by DEQU in other ways (hereinafter referred to as the "Products and/or Services"), you shall constitute your confirmation and acceptance of all the terms of this Agreement. If you do not agree to any content of this Agreement, please immediately cease using our products and/or services.
2.OUR PRODUCTS AND/OR SERVICE
2.1 Our products and/ or services: Refers to the comprehensive set of services operated by us, including but not limited to the following elements:
a. Applications for mobile devices and PC platforms, and web applications accessible on third-party social networking services (“SNS”) (collectively, as “Applications”)
b. All game-related information, links, features, data, text, images, photographs, graphics, music, sound effects, videos, messages, tags, programs, software, and application services (including mobile application services);
c. Web domains and subdomains;
d. Web forums or messaging boards in Applications and our Sites (collectively, our “Forums”)；
e. All content provided by or through us, including but not limited to game characters, storylines, virtual items, virtual currency, and User Generated Content ("UGC");
f. Any updates, upgrades, supplements (such as expansion packs), and new features to the Services.
2.2 Users shall use officially licensed software to access our products and/or Services.
2.3 DEQU only provides the relevant products and/or services. All equipment (such as computers and mobile devices) and associated costs (such as telephone and internet charges for accessing the internet) required for using the products and/or services shall be solely borne by you at your own cost.
3.ACCOUNT
3.1 In order to access the full feature set of our Products and/or Services, and to post any User Content on or through our Services, you may need to register and log in to a DEQU account (“Account”).
3.2 Regardless of whether you register and log in to our Account, you will become our "User" (collectively referred to as "you" or "User") as long as you use our Products and/or Services.
3.3 You represent and warrant that you have reached the age of majority under the laws of your jurisdiction when registering or logging in to an Account or using the Products and/or Services. You may only register, log in to an Account, or use our Products and/or Services if you are a natural person and an adult in your country of residence, and you are not individual specifically prohibited by us or any relevant laws and regulations from using the Products and/or Services.
3.4 You agree to provide accurate, current, and complete information during the registration process and keep such information accurate, up-to-date, and complete.
3.5 You are responsible for safeguarding your password. You agree to assume full responsibility for any activities or actions under your Account, whether authorized by you or not. You shall not, at any time, transfer, share, or otherwise provide your Account information to third parties, nor shall you use another user's Account. In case of any violations related to the your Account, such as selling, leasing or transferring the Account, DEQU reserves the right to take measures including but not limited to issuing warnings, temporarily freezing or permanently terminating the Account, in its sole discretion based on your specific violations. For Account termination resulting from the your violations, DEQU reserves the right to refuse any refunds.
3.6 If you use a third-party platform account to access our Products and/or Services, you shall also review and comply with the applicable terms of use of such third-party platform account. When you use or access third-party websites or applications, the third-party platform may collect and process your personal data. Any access to or use of third-party websites, applications, or third-party platform accounts is at your discretion and risk. We have no control over such third-party platforms and shall not be liable for any performance or non-performance by them.
3.7 EVEN THOUGH WE USE THE WORD“YOUR”TO DESCRIBE AN ACCOUNT YOU REGISTERED FOR, YOU AGREE THAT YOU HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT AT ALL, AND YOU FURTHER AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND ALWAYS WILL BE OWNED BY AND INURE TO THE BENEFIT OF DEQU. WE RESERVE ALL RIGHTS TO MAINTAIN, MANAGE, CONSOLIDATE, SWITCH, MIGRATE, TERMINATE, DISPOSE, ALTER AND ADMINISTER OUR SERVERS AND THE DATA ON THESE SERVERS SO AS TO PROVIDE THE SERVICES AT OUR SOLE DISCRETION WITHOUT ASSUMING ANY LIABILITY TO YOU.
4.MODIFICATION
DEQU reserves the right, at its sole discretion, to modify, discontinue or terminate our Products and/or Services or to modify these Terms, at any time and without prior notice. You agree to periodically review the updated Terms. Please note that your continued use of the Products and/or Services constitutes your acceptance of the modified Terms. If you do not accept the modified Terms, your only recourse is to cease using our Products and/or Services.
5.PRIVACY
Your privacy information is protected by DEQU. Please review our Privacy Policy to understand how DEQU collects and uses your personal data associated with your use of the Account and Services. If you have any questions about this policy, please contact us using the contact information provided below.
6.OWNERSHIP AND LIMITED LICENSE
6.1 You acknowledge and agree that all title, ownership rights and intellectual property rights connected with the Products and/or Services (including but not limited to any derivative works, titles, computer code, objects, themes, characters, character names, stories, dialogues, slogans, scenes, concepts, artwork, graphics, animations, sounds, musical compositions, audio-visual effects, text, screen displays, methods of operation, “applets” incorporated in the services, and any related documentation), are the property of DEQU and where applicable, the property of third-party owners indicated in the Services.
6.2 Our Products and/or Services (including trade secrets, database rights, copyrights, patents, trademarks and other intellectual property rights and interests) are protected by applicable laws (including but not limited to applicable copyright laws and international treaties). You agree not to copy, distribute, redistribute, transmit, publicly display, publicly perform, modify, adapt, rent, sell, or create derivative works of any portion of the Products and/or Services or its content. You also may not, without our prior written consent, mirror or frame any part or whole of the Products and/or Services on any other server or as part of any other website. In addition, you agree that you will not use any robot, web bot or any other automatic device or manual process to monitor or copy our content, without our prior written consent.
6.3 Subject to your compliance with these Terms, DEQU grants you a personal, limited, revocable, non-exclusive, non-transferable and non-sublicensable right to use the Products and/or Services on devices you legally own or control, solely for your personal entertainment and non-commercial purpose.
7.USER CONTENT
7.1 You are responsible for your interactions with other users in the Products and/or Services. We may monitor interactions between users of our Products and/or Services, but we are not obligated to do so. We shall not bear any liability for your interactions with our users, or for any user's actions or inactions. You agree that DEQU is exempted from any liability for any claims, demands and damages of any kind arising out of or in connection with any disputes you have with other Users. By agreeing to this disclaimer, you explicitly waive, to the maximum extent permitted by applicable law, any legal protections that may limit the effectiveness of this disclaimer.
7.2 Users may send, upload, communicate, transmit, generate, or provide in other methods, information, data, software, sound, photographs, graphics, video, tags, nicknames/usernames, or other materials ("Content", “UGC”) via our Products and/or Services. You are solely responsible for any Content that you may provide via our Products and/or Services, whether published in public or sent in private. You represent and warrant that any User Content you post will be considered non-confidential and non-proprietary. For the purpose of operating the Products and/or Services, you confirm that you irrevocably and unconditionally grant DEQU a global, fully paid up, royalty-free, perpetual, transferable, sub-licensable and unlimited right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works of, reformat, distribute, manufacture, sell, license, sublicense, transfer, rent, lease, transmit, communicate, publicly display, publicly perform, provide access to, or otherwise practice such User Content or any portion thereof, in any and all media, formats and forms, known now or hereafter devised. You understand that you shall not be entitled to claim any compensation, charges, fees, consideration, or other remuneration in connection with your User Content for any reason, including our exercise of the rights you grant to us in this section and that we are not obligated to exercise such granted rights. You also grant all other users, who can access to your User Content, the right to use, copy, modify, display, perform, create derivative works from, communicate about or otherwise distribute your User Content on or through the DEQU's Products and/or Services without prior notice, attribution or compensation to you. Except to the extent such waiver is prohibited by law, you hereby waive the benefit of any provision of law known as "moral rights" or "droit moral" or any similar law in any country worldwide. Your grant of rights to User Content under these Terms and the aforementioned waiver of any applicable moral rights shall survive the termination of this Agreement.
7.3 You represent and warrant that the User Contributions: (1) are accurate and not fraudulent or deceptive; (2) do not infringe any rights or interests (including but not limited to intellectual property rights) of DEQU and/or third parties; (3) shall retain the exclusive right to grant the rights and licenses described in these Terms; (4) contain no defamatory, obscene, or unlawful material. You understand that User Content may be copied by other users and discussed within or outside of the DEQU's Products and Services, and if you do not have the right to submit User Content for such use, it may subject you to liability. Please note that DEQU takes no responsibility and assumes no liability for any content posted by you or any third parties.
7.4 WE CANNOT GUARANTEE THAT YOU WILL NOT ENCOUNTER CONTENT THAT YOU CONSIDER OFFENSIVE OR OTHERWISE INAPPROPRIATE, AND WE SHALL NOT BEAR ANY LIABILITY FOR ANY FAILURE TO REMOVE (OR DELAY IN REMOVING) ANY SUCH CONTENT. YOU MAY, HOWEVER, MAKE COMPLAINTS BY ACCESSING OUR SUPPORT SERVICE.
8.VIRTUAL ITEMS AND VIRTUAL CURRENCY
8.1 YOU AGREE TO RESTRICT CHILDREN OR MINORS FROM USING DEQU'S PRODUCTS AND/OR SERVICES. YOU SHALL BEAR FULL RESPONSIBILITY FOR ANY UNAUTHORIZED USE OF OUR PRODUCTS AND SERVICES BY CHILDREN OR MINORS, INCLUDING THE USE OF YOUR CREDIT CARD OR OTHER PAYMENT OR SETTLEMENT INSTRUMENTS OR DEVICES BY CHILDREN OR MINORS.
8.2 Our Products and/or Services may offer you the opportunity to purchase virtual, in-game currency ("Virtual Currency") with real currency. DEQU's Products and/or Services may also include the purchase of virtual, in-game digital items ("Virtual Items") with real currency or Virtual Currency. You acknowledge that Virtual Currency and Virtual Items shall never be redeemed for real currency or any item with monetary value. You understand that both Virtual Currency and Virtual Items are licensed, not sold, to you under this Agreement and DEQU reserves and retains all right, title, interest or otherwise, in and to the Virtual Items and Virtual Currency.
8.3 Your right to use any Virtual Currency or Virtual Items is a limited, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable license to use such Virtual Currency and Virtual Items solely for your personal entertainment and non-commercial use in the Services only. Except within the DEQU's Game(s), you shall not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Items, as this would violate this Agreement and result in the termination of your Account, and DEQU reserves the right to pursue compensation.
8.4 DEQU reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Items in its sole discretion. You acknowledge and agree that DEQU may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Items at any time, except as otherwise required by applicable laws.
8.5 When you provide payment information to DEQU or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize DEQU to charge the full amount of the purchase transaction by such payment method.
8.6 You agree and consent that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game developer. Therefore, refund is not applicable unless we have a special agreement with you.
9.INAPPROPRIATE USER BEHAVIOR
9.1 You shall not, in any way, claim to be our employees or disseminating false information either to DEQU or third parties, spreading vulgar information, posting illegal websites, spam advertisements or any information or materials involving drugs or otherwise attack, threaten or insult all or part of the Users. you shall also not spread any cheat programs, Trojan horse programs, or any other kind of viruses.
9.2 You are prohibited from engaging in, directly or indirectly:
(1) vulgar expressions, coarse language, abusive behavior, verbal harassment, either towards DEQU or other Users;
(2) use of any unauthorized payment methods, including but not limited to payments via any channels or third parties not endorsed or not approved by DEQU;
(3) use of cheating programs or other malicious game programs;
(4) spread of information or materials that violate the customs, religious beliefs, or social ethics of certain groups;
(5) disclose, offer, spread or otherwise make any of our or other Users' non-public information available to third parties;
(6) any other inappropriate behavior or language that may damage the reputation of DEQU.
9.3 We reserve the right, but are not obligated, to mediate, resolve, or otherwise get involved in disputes between Users. Depending on the relevant situation, DEQU may take action, including but not limited to, sending a warning, blocking communications, suspending, taking down, banning or terminating your Accout temporarily or permanently, blocking logins, deleting game files or otherwise take action in our sole discretion. We reserve and maintain the final right to interpret and take action according to relevant circumstances of your inappropriate behavior.
9.4 If you violate these Terms, or if we determine in our sole discretion that you have abused the Services, violated the spirit of the game or engaged in other improper conduct, we reserve the right to take the following actions without prior notice:
(1) Deduct and/or revoke any rewards, game currency and value obtained through improper conduct;
(2) Suspend your access to DEQU Services indefinitely;
(3) Freeze your Account;
(4) Terminate your right to access the Services;
(5) Terminate this Agreement immediately.
10.TERMINATION OF ACCOUNTS
10.1 Without limiting other remedies, DEQU may at any time suspend or terminate your Account and refuse to provide access to our Services if DEQU suspects or determines, in its own discretion, that you may have or there is a significant risk that you have:
(1) failed to comply with any provision of these Terms or any policies or rules established by DEQU; or
(2) engaged in actions relating to or in the course of using our Products and/or Services that may be illegal or cause liability, damage, reputational harm, harassment, abuse or disruption for you, Users, DEQU or any other third parties or our Services; or
(3) infringed the proprietary rights, rights of privacy, or Intellectual Property Rights of any person, including as a repeat infringer.
10.2 In addition, DEQU may notify authorities or take any other actions it deems appropriate, without notice to you, in the event of any of the above.
10.3 Upon termination of your Account for any reason by you or us, you will lose all access to such account. Terminated Accounts cannot be reinstated; any Account that may be registered by you after termination of an Account is a unique account.
10.4 If your Account is terminated for any reason by you or us, you understand and agree that any Virtual Items to which you had access via your Account at the time of termination will be lost and no longer be available to you, and you will have no right to them. If your Account is terminated for any reason by you or us, you understand and agree that DEQU may redeem and use the Virtual Currency in the Account at the time of termination for any purpose that it may choose, and that on termination you will have no right to that Virtual Currency. In addition, if there is no activity in your Account for 365 days (Inactive Account), you understand and agree that:
(1) DEQU may redeem and use the Virtual Currency in the Inactive Account at such time for any purpose that it may choose, and that on the account becoming an Inactive Account you will have no right to that Virtual Currency; and
(2) any Virtual Items to which you had access via the Inactive Account prior to the account becoming an Inactive Account will be lost and no longer be available to you, and you will have no right to them.
10.5 YOU AGREE THAT DEQU IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS OR VIRTUAL CURRENCY IN AN INACTIVE ACCOUNT OR THAT WAS IN A TERMINATED ACCOUNT, NO MATTER HOW EITHER CAME ABOUT. After any termination, you understand and acknowledge that we will have no further obligation to provide our Products and/or Services and all licenses and other rights granted to you by this Agreement will immediately cease. DEQU will not be liable to you or any third party for termination of our Products and/or Services or termination of your use of our Products and/or Services.
10.6 UPON ANY TERMINATION OR SUSPENSION OF YOURACCOUNT, ANY CONTENT, MATERIALS, OR INFORMATION (INCLUDING USER CONTENT) THATYOU HAVE SUBMITTED ON OUR PRODUCTS AND/OR SERVICES OR THAT WHICH IS RELATED TO YOUR ACCOUNT MAYNO LONGER BE ACCESSED BY YOU. Furthermore, DEQU will have no obligation to maintain any information stored in our database related to your Account or to forward any information to you or any third party. Any suspension, termination or cancellation will not affect your obligations to DEQU under these Terms (including, without limitation, proprietary rights, and ownership, indemnification, and limitation of liability), which by their sense and context are intended to survive such suspension, termination, or cancellation.
11.DISCLAIMERS AND LIMITATION OF LIABILITY
11.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PRODUCT AND/OR SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, DEQU EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT. DEQU makes no warranty that the Products and/or Services available will meet your requirements or be available on an uninterrupted, secure, or error-free basis. DEQU makes no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of the Services.
11.2 IN NO EVENT SHALL DEQU'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE OUR SERVICES OR APPLICATION CONTENT OR USER CONTENT THEREIN OR PROVIDED THEREBY EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
12.CONTROLLING LAW
These Terms and any action related thereto will be governed by the laws of Singapore without regard to its conflict of law's provisions. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 3 arbitrator(s). The language of the arbitration shall be Chinese.
13.DISPUTE RESOLUTION
SUBJECT TO APPLICABLE LAWS AND REGULATIONS, BOTH PARTIES CONFIRM THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT THROUGH A CLASS OR REPRESENTATIVE ACTION.
14.SEVERABILITY
Should any provision of this Terms of Service be adjudged by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed herefrom and shall not affect the validity, legality, or enforceability of the remaining provisions. The surviving provisions shall remain in full force and effect.
15.MISCELLANEOUS
15.1 The headings in this Agreement are for convenience only and shall be ignored in the interpretation of this Agreement.
15.2 The failure of DEQU to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of DEQU.
15.3 DEQU may translate this Agreement into other languages. If there is any difference between the English version and other language versions, then the English version, subject to applicable laws and regulations, shall prevail.
15.4 In addition to any other limitations which may be set forth in these Terms, DEQU shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of DEQU, such as acts by governmental authorities, acts of God or other events beyond DEQU's reasonable control.
15.5 You represent that you are entering into this Agreement on a completely voluntary basis and you expect no compensation other than what is expressly granted under this Agreement.
16.CONTACT US
For any inquiries regarding these Terms, please contact us by DPO@dequgames.com. You may also write to the following address:
DEQU PTE. LTD.
1 PHILLIP STREET, #09-00, ROYAL ONE PHILLIP, SINGAPORE 048692